Your Care Team
- Named caregiver — our commitment to continuity
- Priority scheduling — members always first
- Dedicated coordinator — one direct number
- Backup coverage activated as quickly as possible
Concierge Membership
Everything your family needs —
handled, tracked, and delivered.
$225 / month
One membership. One coordinator who knows your family. One RN who reviews your loved one’s care every 60 days. 19 benefits that run quietly in the background — so you do not have to manage every detail yourself.
No contracts. Cancel with 30 days notice.
What’s included
19 benefits. One membership.
Clinical Oversight
- RN care plan review every 60 days
- Weekly wellness check-in call — coordinator calls your loved one every week
- Quarterly family check-in — coordinator calls your family every 3 months
- Monthly care summary delivered automatically
Life and Engagement
- Annual personalized activity package
- Monthly activity schedules approved by your RN
- Birthday recognition — because they matter
- Pet Support for Seniors — walks, grooming coordination, and emergency pet protocol included in your care plan
Practical Help
- Medication pickup — 2 times per month
- Curated grocery list — once per month
- Monthly meal plan based on your preferences
- One holiday shift at 1.25x rate vs standard 1.50x
- 25 miles transport included per month
Technology and Access
- Technology coordination — JubileeTV and fall detection setup
- Full family portal access — all features
Our commitment
What you can expect — in plain language.
01
One coordinator. Always.
You will have one dedicated coordinator who knows your loved one's name, history, and preferences. Not a call center. Not whoever is available. One person.
02
Clinically reviewed. Every 60 days.
Your RN returns every 60 days — not because something went wrong, but because needs change and the care plan should change with them. You receive a written update every time.
03
You hear about concerns first.
When our weekly wellness call or caregiver visit surfaces something worth flagging, your family hears from your coordinator before it becomes a crisis.
The difference
Standard care vs. Concierge Membership
| Without Membership | With Membership |
|---|---|
| A different caregiver may show up each visit | The same named caregiver — every time |
| You call the agency when something concerns you | Your coordinator calls you — before you have to ask |
| Care plan set at intake — rarely revisited | RN reviews and updates the plan every 60 days |
| No structured check-ins between visits | Weekly wellness call to your loved one |
| You coordinate with the pharmacy | We handle medication pickup twice a month |
| No visibility into daily activities | Monthly personalized schedule — approved by your RN |
| You manage grocery and meal planning | Curated grocery list and meal plan monthly |
| Holiday shifts at full premium rate | Holiday shifts at 1.25x — not 1.50x |
| No family dashboard | Full family portal — schedules, notes, billing |
Questions
Common questions about membership.
When does membership billing begin?
Membership billing begins on the date your first shift is confirmed. You will never be billed before care begins.
Is the RN assessment included in membership?
The RN assessment is conducted for every EagleWings client — member or not. It is not a membership benefit. It is our standard of care. Membership adds the 60-day review cycle on top of that.
Can I cancel my membership?
Yes. Membership requires 30 days written notice to cancel. There are no long-term contracts and no cancellation fees.
What happens if my caregiver cancels a shift?
Your coordinator activates backup coverage as quickly as possible. Members receive priority in our caregiver matching process.
Do I need to be a member to receive care?
No. EagleWings provides hourly care without membership. Membership adds the coordination layer — the wellness calls, monthly schedules, RN reviews, and everything else above.
Is the annual activity package the same as the monthly schedule?
They are two separate things. The annual activity package is a 12-month personalized overview created once at onboarding. The monthly schedule is a detailed week-by-week plan generated fresh every month by your coordinator and approved by your RN.
Begin
Tell us about your loved one.
We’ll take it from here.
Send us a few details. A coordinator will respond the same business day, often within an hour. The first consultation with our RN is complimentary, in-home, and obligation-free.
Or call us directly: (443) 998-8756