A Standard of Care, Set in Baltimore
Dignity in every detail.
Concierge private-pay home care for the families of Roland Park, Guilford, Homeland, and the quiet streets in between. Named caregivers. RN-led plans. Visit notes after every shift.
- Named Caregivers
- RN Clinical Oversight
- 2-Hour Backup Guarantee
- Visit Notes Every Shift
- Private Pay Only
- HIPAA Compliant
Our Commitment
Tea Companion Care
Beyond physical health, we prioritize intellectual stimulation and social engagement — turning the daily ritual of an afternoon cup of tea into a moment of real connection in your loved one's home.
Bespoke engagement tailored to your history and preferences.
Explore companion care See what happens during the assessmentWhere Are You?
Where are you in your care journey?
Three paths in. Pick the one that fits — we will meet you exactly there.
Just beginning to explore care options
Walk through how it works, from the first call to the first shift — at the pace you want to learn.
See the processNeed care within the next few weeks
Schedule a free in-home consultation with one of our Registered Nurses. We answer the phone today.
Schedule consultationSwitching from another agency
Six reasons families never look back from the EagleWings model — what makes us different, side by side.
Compare us
Holistic Care
Garden Engagement
The healing power of nature is central to our philosophy. Our caregivers facilitate gentle outdoor strolls and mindful garden interaction in the private gardens of Baltimore's most beautiful homes.
Bright air, familiar paths, conversation that wanders. Care, in the slowest sense of the word.
See the daily rhythmWhy Families Choose Us
Care that earns the relationship.
The deliberate decisions that separate boutique private-pay home care from the rest of the industry.
- 01
Named-Caregiver Model
The same face, every visit
Your loved one builds trust with one caregiver — not a rotating roster. Familiarity is medicine in itself.
- 02
RN Clinical Oversight
A nurse reviews every plan
Our Director of Nursing personally signs off on each care plan and adjusts as conditions evolve.
- 03
2-Hour Backup Guarantee
You are never left without care
When a caregiver cannot make a shift, our backup bench activates within minutes. Coverage is confirmed before the shift starts.
- 04
Family Always Informed
Visit notes after every shift
A clean, branded summary of each visit lands in your inbox before the day is out. No more wondering what happened.
- 05
Concierge Coordinator
One person who knows your story.
No call center. The same coordinator handles scheduling, substitutions, and the small Tuesday-afternoon questions.
- 06
Private Pay Only
No bureaucracy. No delays.
Care starts when you need it on your schedule — not an insurance company's timeline.
The Care Portfolio
Transparent rates. No hidden math.
Private pay only — billed by the hour, the day, or the night. Weekend and holiday premiums apply; minimum visit is four hours.
By The Numbers
Promises we can put a number on.
Hours of availability
Backup guarantee response
Visit note completion
Hidden fees
The Sanctuary Tier
Concierge membership for the families who never want to wonder.
A monthly retainer that puts your family on the priority shelf — with a named caregiver, an RN watching the care plan, and a coordinator who already knows your story.
- Priority scheduling and named-caregiver guarantee
- Monthly RN clinical oversight on every care plan
- Concierge coordinator — one dedicated point of contact
- Monthly narrative care summary delivered to your family
- After-hours and weekend coordinator access
Quietly Asked
The questions families bring to the first call.
Do you accept Medicare or Medicaid?
We are private-pay only. This lets us start care within days, assign a named caregiver, and skip the bureaucracy that Medicare and Medicaid programs require. Families who need insurance-funded care are best served by a different agency, and we're glad to make a referral.
How quickly can care begin?
Most families begin care within 48 to 72 hours of their first call. After a free in-home consultation with one of our RNs, we match a caregiver and confirm the start date with you.
What is the minimum number of hours per visit?
Four hours is our minimum visit length. Most families schedule between 4 and 12 hours per day, several days per week. Live-in and overnight options are also available.
What happens if my caregiver calls out?
Our 2-hour backup guarantee activates automatically. A qualified backup caregiver — already familiar with your family through our matching system — is offered the shift, and we confirm coverage with you well before the start time.
Are caregivers W-2 employees?
Yes. Every caregiver is a W-2 employee, fully insured, background-checked, and screened by our Director of Nursing. In Maryland, personal care aides must be W-2 — agencies using 1099 contractors are transferring legal liability to you.
Where do you serve?
We focus on Baltimore — Roland Park, Guilford, Homeland, Ruxton, Lutherville, Towson, Owings Mills, and Pikesville. If you are outside this area, call us anyway — we may still be able to help.
Still wondering?
Call (443) 998-8756Begin a Quiet Inquiry
When you're ready, we'll be on the porch.
A free in-home assessment with one of our RNs. No obligation, no script. Just a conversation about what your family needs.